What Information We Collect
When you place an order with us via WhatsApp, we collect the information you share with us directly — such as your name, phone number, delivery address, and payment confirmation details.
How We Use Your Information
We use your information to:
- Confirm, process, and deliver your order
- Communicate with you about your order status, offers, or support queries
- Improve our products and customer experience
How We Store Your Information
Your order and contact details are stored securely and used only by our team for order fulfilment and customer support. We do not sell or rent your personal information to any third party.
Payment Information
Payments are handled directly between you and us via UPI or bank transfer shared on WhatsApp. We do not store your bank or card details on our website, as we do not process payments through the website itself.
Third-Party Sharing
We may share your delivery details with our courier or logistics partners solely for the purpose of delivering your order. We do not share your information with any other third party for marketing purposes without your consent.
Your Rights
You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it (subject to any orders that are still in progress) by messaging us on WhatsApp or emailing us.
Contact Us
For any privacy-related questions, reach us at support@merakigbfashion.com or via WhatsApp using the chat buttons on our Contact page.
These policies are provided in plain language for your convenience. They are not a substitute for professional legal advice.